Cookie & Privacy Policy

This application collects some Personal Data of its Users.
Data Controller
BEMA SRL PIAZZA SAN PIETRO CAVEOSO, 75100 MATERA, ITALY, P.IVA 00671170777
reservation@santangeloresort.it

1. Definition and legal references
Personal Data
Any information relating to a natural person, identified or identifiable, also indirectly, by reference to any other information, including a personal identification number, shall constitute personal data.
Usage Data.
Personal data collected automatically by the Application (or by third-party applications that the same uses), including: IP addresses or domain names of computers used by the User that connects to the Application, addresses in URI notation (Uniform Resource Identifier), the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example, the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters related to the operating system and the computer environment of the User.
User
The individual who uses this Application, which must coincide with the Data Subject or be authorized by him and whose Personal Data are subject to processing.
Interested
The natural or legal person to whom the Personal Data refers.
Data Processor
The natural person, legal person, public administration and any other body, association or body appointed by the Data Controller to the processing of Personal Data, as prepared by this privacy policy.
Controller of Data processing
The natural person, legal person, public administration and any other body, association or body responsible, also together with another owner, for decisions on the purposes, methods of processing personal data and the tools used, including the security profile, in relation to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this application.
This Application
The hardware or software tool by which Personal Data of Users is collected.
Cookie
Piccola porzione di dati conservata all’interno del dispositivo dell’Utente.
Email
Provides access to the user’s primary email address

2. Types od Data collected
Among the Personal Data collected by this Application, independently or through third parties, there are: Cookies, Usage Data, Email, Password, First Name, Last Name and Email.
Other Personal Data collected may be indicated in other sections of this privacy policy or through informative texts displayed at the time of the collection of the Data.
Personal Data may be entered voluntarily by the User, or collected automatically during the use of this Application.
Any use of Cookies – or other tracking tools – by this Application or the owners of third-party services used by this Application, unless otherwise specified, has the purpose of identifying the User and recording the relative preferences for purposes strictly related to the provision of the service requested by the User.
Failure to provide certain Personal Data by the User may prevent this Application from providing its services.
The User assumes responsibility for the Personal Data of third parties published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

3. Mode and place of processing of the collected Data
Processing methods
The Data Controller processes the Personal Data of Users by adopting the appropriate security measures aimed at preventing unauthorized access, disclosure, modification or destruction of the Personal Data.
The processing is carried out using computer and/ or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Owner, in some cases, may have access to the Data categories of persons involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external parties (as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller. The updated list of Data Processors may always be requested from the Data Controller.
Place
The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. Contact the owner for more information.
Times
The Data are processed for the time necessary to perform the service requested by the User, or required by the purposes described in this document, and the User can always ask the Owner to stop processing or deletion of data.

4. Purposes of the Processing of Collected Data
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Statistics, Contacting the User, Interaction with external social networks and platforms, Registration and authentication, Social Applications, Payment Management, Interaction with Support and Feedback Platforms, Infrastructure Monitoring, Traffic Optimization and Distribution, Interaction with Live Chat Platforms, Remarketing and Behavioral Targeting, Managing addresses and sending email messages, Displaying content from external platforms, Business Affiliation and Heat mapping.
The types of Personal Data used for each purpose are indicated in the specific sections of this document.

5. Cookies policy

Bema srl (Sant’Angelo Luxury Resort) uses cookies to make the website easier and more intuitive. The data collected through cookies are used to make the browsing experience more enjoyable and more efficient in the future.

What are cookie?

Cookies are small text files sent from the site to the terminal of the interested party (usually to the browser), where they are stored to be then retransmitted to the site at the next visit of the same user. A cookie cannot retrieve any other data from the user’s hard drive or transmit computer viruses or capture email addresses. Each cookie is unique to the user’s web browser. Some of the functions of cookies may be delegated to other technologies. In this document, the term ‘cookie’ refers to both cookies, properly so-called, and all similar technologies.

Type of cookies

Cookies may be first-party or third-party, where by “first-party” we mean cookies that refer to the site as a domain, while by “third-party” we mean cookies that are related to external domains.

Third-party cookies are necessarily installed by an external subject, always defined as “third party”, not managed by the site. These subjects may also install first-party cookies, saving their own cookies on the domain of the site.

Another type of cookie are the so-called “Flash Cookies” (Local Shared Objects), used within Adobe Flash Player to deliver some content, such as video clips or animations, so as to remember your settings and preferences. Flash cookies are stored on the device, but are managed through a different interface than that provided by the browser used.

Nature of cookies

Regarding the nature of cookies, there are different types:

Technical Cookies

Technical cookies are those used for the sole purpose of “carry out the transmission of a communication on an electronic communications network, or to the extent strictly necessary to the provider of an information society service explicitly requested by the subscriber or user to provide that service” (cf. art. 122, paragraph 1, of the Code).

They are not used for other purposes and are normally installed directly by the owner or manager of the website. They can be divided into:

navigation or session cookies, which ensure normal navigation and use of the website; they are in fact necessary for the proper functioning of the site;
analytics cookies, similar to technical cookies when used directly by the site operator to collect information, in aggregate form, on the number of users and how they visit the site, in order to improve the performance of the site;
functionality cookies, which allow the user to browse according to a set of selected criteria in order to improve the service rendered to the same. The prior consent of users is not required for the installation of these cookies.

Profiling cookies

Profiling cookies are aimed at creating profiles related to the user and are used in order to send advertising messages in line with the preferences expressed by the same in the context of surfing the net.

The consent of the interested party is required for the use of profiling cookies. The user can authorize or deny consent to the installation of cookies through the options provided in the “Cookie Management” section.

In case of third-party cookies, the site does not have direct control of individual cookies and can not control them (can neither install them directly nor delete them). You can still manage these cookies through your browser settings (follow the instructions below), or the sites indicated in the “Cookie Management” section.

Cookies installed on this site

We do not use third-party cookies. Here is the list of cookies (logically grouped at the level of functionality or provider) present on this site.

How to disable/delete cookies by configuring your browser

Chrome

Run the Chrome Browser
Click on the menu in the browser toolbar next to the url entry window for navigation
Select Settings
Click on Show Advanced Settings
In the “Privacy” section click on “Content Settings“
In the “Cookies” section you can change the following cookie settings:

Allow for the local storage of data
Change local data only until you close your browser
Do not allow sites to set cookies
Block third-party cookies and site data
Handling exceptions for some internet sites
Delete one or all coockies

For more information visit the dedicated page.

Mozilla Firefox

Run Mozilla Firefox Browser
Click on the menu in the browser toolbar next to the url entry window for navigation
Select Options
Select the panel Privacy
Click on Show Advanced Settings
In the “Privacy” section click on “Content Settings“
In the section “Tracking” you can change the following cookie settings:

Request sites not to carry out any tracking
Communicate to the sites the availability to be traced
Do not communicate any preference regarding the tracking of personal data

From the section “History” you can:

Enabling” Use custom settings “select to accept third party cookies (again, from most sites visited or never) and keep them for a specified period (until they expire, or when I close Firefox ask every time
Remove individual cookies stored.

For more information visit the dedicated page.

Internet Explorer

Run the Internet Explorer Browser
Click the button Tools and choose Internet Options
Click on the tab Privacy and, in the section Settings, change the slider according to the desired action for cookies:

Block all cookies
Allow all cookies
Select the sites from which to obtain cookies: move the cursor to an intermediate position so as not to block or allow all cookies, then press on Sites, in the Website Address box enter a website and then press on Block or Allow.

For more information visit the dedicated page.

Safari 6

Run the Safari Browser
Click on Safari, select Preferences and click on Privacy
In the section Block Cookies specify how Safari must accept cookies from websites.
To see which sites have stored cookies click on Details

Visit the dedicated page for more information.

Safari iOS (mobile devices)

Run the Safari iOS Browser
Tap on Settings then on Safari 3. Tap on Block Cookies and choose from the various options: “Never”, “Third-party and advertisers” or “Always”
To delate all the cookies stored by Safari, tap on Settings, then on Safari and finally on Delete all the Cookies and data

For more information visit the dedicated page.

Opera

1. Run the Opera Browser
Click on the Preferences then on Advanced and finally on Cookies
Select one of the following options:

Allow all the cookies
Accept cookies only from the site I visit: the third-party cookies that are sent to and from a domain other than the one you are visiting will be rejected
Never accept cookies: all cookies will never be saved. For more information visit the dedicated page.

The interested party may assert at any time, by contacting the data controller by sending an email to info@santangeloresort.it, the rights referred to in art. 7 del D. Lgs. n. 196/2003, as follows:

The interested party has the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet registered, and their communication in intelligible form.
The interested party has the right to obtain information on:
a) of the source of the personal data;
b) the purpose and manner of the processing;
c) the logic applied in case of processing carried out with the aid of electronic instruments;
d) of the identity of the organization and person responsible for handling personal data pursuant to article 5, clause 2;
e) the persons or categories of persons to whom the personal data may be communicated or who may become aware of them as appointed representative in the territory of the State, as managers or persons in charge.
An individual shall have the right to:
a) the updating of, correction of or, where this is of interest, addition to data;
b) the cancellation, the transformation in anonymous form or the block of the data processed in violation of the law, including those whose storage is not necessary in relation to the purposes for which the data were collected or subsequently processed;
c) the declaration that all operations relating to letters a) and b) have been brought to the attention, including as regards their content, of those to whom the data have been communicated or disseminated, except where such fulfilment proves impossible or involves the use of means manifestly disproportionate to the right being protected.
The interested party shall be entitled to, in whole or in part:

a) for legitimate reasons to the processing of personal data concerning him, even if pertinent to the purpose of collection;

b) the processing of personal data concerning him for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication.

6. Details on the use of cookies and the processing of Personal Data
Personal Data is collected for the following purposes and using the following services listed below. These services may not require the consent of the User or may be managed directly by the Owner – depending on what described – without the help of third parties.
If among the tools listed below there are services managed by third parties, these may – in addition to what is specified and also without the knowledge of the Owner – perform tracking activities of the User. For detailed information about this, please consult the privacy policy of the listed services.
Social Applications
These services allow the website to tap into your profile data on social networks, and to interact with your post. These services are not activated automatically, but require explicit authorization from the user.
Access to Facebook account
This service allows this application to connect with the user’s account on the social network Facebook, provided by Facebook, Inc. – Privacy Policy
Access to Instagram account
This service allows this Application to connect with the User’s account on the Instagram social network, provided by Instagram, Inc. – Privacy Policy
Access to Google account
This service allows this application to connect with the user’s account on the Google social network, provided by Google, Inc. – Privacy Policy
Access to TripAvisor account
This service allows this Application to connect with the User’s account on the social network Trip Advisor, provided by Trip Advisor, Inc. – Privacy Policy
Access to Booking account
This service allows this Application to connect with the User’s account on the social network Booking, provided by Booking, Inc. – Privacy Policy
Contact the user
Mailing List or Newsletter
By registering to the mailing list or newsletter, the User’s email address is automatically added to a list of contacts to which email messages may be sent containing information, including commercial and promotional information, relating to this Application. Your email address may also be added to this list as a result of registering for this Application or after making a purchase.
Management of payments
PayPal (Paypal)
PayPal is a payment service provided by PayPal Inc. that allows the user to make online payments by entering his/her PayPal login credentials. Privacy Policy
Managing addresses and sending email messages
These services allow you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
These services may also allow the collection of data relating to the date and time of the display of messages by the User, as well as the User’s interaction with them, such as information on clicks on links inserted in messages.
Mailchimp
Mailchimp is an address and email management service provided by The Rocket Science Group – Privacy Policy
Interaction with live chat platforms
These services allow you to interact with live chat platforms, managed by third parties, directly from the pages of this Application. This allows the User to contact the support service of this Application or this Application to contact the User while browsing its pages.
In case an interaction service with live chat platforms is installed, it is possible that, even if the Users do not use the service, the same collects Usage Data relating to the pages in which it is installed. In addition, live chat conversations could be recorded.
Widget of Tawk.to
The Tawk.to Widget is an interaction service with the tawk.to live chat platform
Privacy Policy
Interaction with support and feedback platforms
These services allow interaction with the support and feedback platforms, managed by third parties, directly from the pages of this Application.
In case an interaction service with the support and feedback platforms is installed, it is possible that, even if the Users do not use the service, the same collects Usage Data relating to the pages in which it is installed.
Widget of GetSatisfaction (Get Satisfaction)
The Getsatisfaction Widget is an interaction service with the Getsatisfaction support and feedback platform, provided by Get Satisfaction Inc. – Privacy Policy
Interaction with external social networks and platforms
These services allow interaction with social networks, or with other external platforms, directly from the pages of the Application. The interactions and information acquired by this Application are in any case subject to the User’s privacy settings related to each social network.
In case an interaction service with social networks (Buttons and Widgets) is installed, it is possible that, even if the Users do not use the service, the same collect traffic data related to the pages in which it is installed.
Facebook Like button and social widgets
are services of interaction with the social network Facebook, provided by Facebook, Inc. – Privacy Policy
+1 button and Google+ social widgets
are services of interaction with the social network Google+, provided by Google Inc. – Privacy Policy
Instagram button and social widgets
are services of interaction with the social network Instagram – Privacy Policy
Tripadvisor social button and widgets
are services of interaction with the social network Tripadvisor- Privacy Policy
Button and Widget Booking
are services of interaction with the site Booking.com – Privacy Policy

Registration and authentication
By registering or authenticating the User allows the Application to identify it and give it access to dedicated services.
Depending on the following, the registration and authentication services may be provided with the help of third parties.
If this happens, this application will be able to access some Data stored by the third party service used for registration or identification.

Remarketing and Behavioral Targeting
These services allow this Application and its partners to communicate, optimize and serve advertisements based on past use of this Application by the User.
This activity is carried out through the tracking of Usage Data and the use of Cookies, information that is transferred to the partners to which the remarketing and behavioral targeting activity is linked.
AdWords Remarketing (Google)
Adwords Remarketing is a Remarketing and Behavioral Targeting service provided by Google Inc. that connects the activity of this Application with the advertising network Adwords and the Cookie Doubleclick.
Privacy Policy – Opt Out
Facebook Custom Audience (Facebook, Inc.)
Facebook Custom Audience è un Servizio di Remarketing e Behavioral Targeting fornito da Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.
Privacy Policy – Opt Out
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing è un Servizio di Remarketing e Behavioral Targeting fornito da Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.
Privacy Policy – Opt Out
Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of the User’s behavior.
Google Analytics (Google)
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualize and personalize the ads of its advertising network.
Privacy Policy – Opt Out

Facebook Ads Conversion Tracking (Facebook)
Facebook Ads Conversion Tracking is a statistics service provided by Facebook, Inc. that connects the data from the Facebook ad network with the actions carried out within this application. Privacy Policy
Google Adwords Conversion Tracking (Google)
Google Adwords Conversion Tracking is a statistics service provided by Google, Inc. that connects the data from the Google Adwords ads network with the actions carried out within this application.Privacy Policy
Displaying content from external platforms
These services allow you to view content hosted on external platforms directly from the pages of this Application and interact with them.
In the case in which a service of this type is installed, it is possible that, even if the Users do not use the service, the same collects traffic data relating to the pages in which it is installed.
Widget Video Youtube (Google)
Youtube is a video content visualization service provided by Google Inc. that allows this Application to integrate such content within its pages. Privacy Policy
Wistia widget (Wistia, Inc.)
Wistia is a video content visualization service provided by Wistia, Inc. that allows this Application to integrate such content within its pages. Privacy Policy
Typekit (Adobe)
Typekit is a character styles visualization service provided by Adobe Systems, Inc. that allows this Application to integrate such content within its pages. Privacy Policy

7. Further information on Personal Data
Additional rights of Users
We never and for no reason sell or rent User Data to third parties. The only uses of the Data are those highlighted in this policy. Users are the sole owners of their Data and may request its modification or deletion at any time.
Legal defence
The User’s Personal Data may be used for the defense by the Owner in court or in the stages leading to its possible establishment, from abuse in the use of the same or the related services by the User.
The User declares to be aware that the Data Controller may be required to disclose the Data at the request of public authorities.
Specific information
At the request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific services, or the collection and processing of Personal Data.
System logs and maintenance
For needs related to operation and maintenance, this application and any third-party services used by it may collect system logs, ie files that record interactions and that may also contain Personal Data, such as the IP address User.
Information not contained in this policy
More information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact information.
Exercise of rights by Users
The subjects to whom the Personal Data refers have the right at any time to obtain confirmation of the existence or not of the same at the Data Controller, to know its content and origin, to verify its accuracy or request its integration, the cancellation, updating, rectification, transformation into anonymous form or blocking of Personal Data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their processing. Requests should be addressed to the Data Controller.
This Application does not support “Do Not Track” requests. To know if any third-party services used support them, consult their privacy policy.
Changes to this privacy policy
The Data Controller is responsible for this privacy policy. The Data Controller reserves the right to make changes to this privacy policy at any time by advertising it to Users on this page. Please therefore consult this page often, taking as reference the date of last modification indicated at the bottom. In the event of non-acceptance of the changes made to this privacy policy, the User is required to cease using this Application and may request the Data Controller to remove their Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to the Personal Data collected until then.

Legal references
Notice to European Users: this privacy policy is prepared in compliance with the obligations under Art. 10 of the Directive n. 95/46/EC, as well as the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, regarding Cookies.
This privacy policy relates exclusively to this Application.

Last modified: April 26, 2021